Verification
Our office reviews every
audit file. We look for errors, areas that need improvement or training, and
result and comment trends. In addition to the audit summary notes you receive
on each file, we can generate reports pulling data from all of the audits
to provide an overview of your results by the month or quarter. We can also
generate specifically requested data that we can collect and compile each
audit period.
Staff
People that can do the
jobs our auditors do day in and day out are pretty unique individuals. The
ability to handle difficult situations professionally and courteously is a
skill required of all our personnel.
Though auditors have mundane jobs and have to tolerate unpleasantness at times,
the people who can meet our standards stay with us. We provide a competitive
compensation package geared toward achieving our primary goal: helping improve
your shrink. Our people aren’t paid by the number of stores they complete
so they are not motivated to rush through their jobs at the expense of accuracy
and diligence.
Audit
Process
One of the most common
complaints we hear from people we meet is that their audit results are always
bouncing back and forth, over and short. This could indicate sloppy counting
but we often find there’s a little more to it. Without a clean audit process,
no matter how accurately someone counts, you may not receive the results that
you need to control your stores. We can help you get more precise results.
To be effective, the results of an audit must indicate the true performance
of a store but there’s more to an audit than just counting the candy bars.
We learn our customer’s retail accounting process and we help identify procedures
that impact the reconciliation of the count to your book totals.
And we can do more. If you need help verifying data entry we will. We hate
bouncing numbers as much as you do and together we will eliminate them.
Accuracy
& Precision
Potential customers often
ask us what degree of accuracy we guarantee. The fact is, we don't make accuracy
guarantee statements. Really?
First of all, how would you determine the accuracy of a count just completed
by your employees or an external service? A natural discrepancy in the allocation
of sales during the audit will generate some variance between the initial
count and any recounts. Anyone claiming 100% accuracy probably generates results
far from it. What is a comfortable margin of error? If someone promises 99%
accuracy it sounds pretty good but if you have an inventory of $100,000, it
seems to us like a fairly big error.
So we don’t promise something that can't be measured or proven. We do promise
that our auditors understand the audit process and won’t leave until they're
certain about the variables we can control. Working together we will generate
results allowing you to react with confidence, whether they indicate a location
performing at target or failing to do so.
©
2022 LBS, Inc.